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Assist the Manager in administration and management all Front Office operation to ensure profitability , control cost and quality standards to insure total guest satisfaction . To efficiently coordinate the day to day operation of the Welcome Desk and Guest Relations division and provide leadership at the frontline level.
協(xié)助前廳經(jīng)理管理前廳部運作，包括利潤最大化，控制成本和服務(wù)質(zhì)量， 確保顧客滿意度，同時有效的協(xié)調(diào)及領(lǐng)導前臺和賓客關(guān)系部每日的任務(wù)分配和運作。

1.Ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
能有效的用英語溝通交流。
2.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
擅長于處理賓客關(guān)系，能快速有效的應(yīng)對各種問題。
3.Interpersonal skills to provide overall guest satisfaction.
以較強的人際交往能力提高客人滿意度。

聯(lián)系人：孫經(jīng)理
公司地址：青島市即墨區(qū)盛興路79號
最近登錄：2024-06-04